Term and Conditions

Last updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Acceptance of Terms

By accessing and using ukbladesshop.com, you accept these Terms and Conditions in full. If you disagree, you must not use our website.

1.2 Intellectual Property Rights

All content on this website, including product designs, descriptions, images, and the “Knife Sales Store” name, are protected by intellectual property laws. The traditional Japanese blacksmith techniques represented in our products are respectfully acknowledged as cultural heritage.

1.3 User Obligations

You agree to:

• Provide accurate information when creating an account or making purchases
• Not attempt to reverse-engineer or copy our products
• Use the website only for lawful purposes
• Not misuse our products, especially blades which should be handled with appropriate care

2. Products and Services

2.1 Product Descriptions

We take pride in offering authentic Japanese-forged knives and sharpening tools including:

• High-carbon steel blades (Aogami Blue/Super, Kumokage Blue 2)
• Precision sharpening tools (1000 Grit Whetstones, Diamond Sharpening Steel)
• Artisan collections (Makie Art Rainbow, Japanese Blacksmiths series)
• Premium storage solutions (Hasegawa boards, Magnetic Racks)

While we strive for accuracy, slight variations in handmade products may occur.

2.2 Product Safety

Our blades are extremely sharp professional tools. By purchasing, you acknowledge responsibility for proper use, storage, and maintenance. We recommend using included knife guards or cases.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days from our Winchester workshop. You will receive confirmation emails at each stage.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is taken immediately upon order confirmation.

3.3 Pricing and Currency

All prices are in GBP (£). We reserve the right to adjust prices but will honor the price at time of order confirmation.

4. Shipping Policy

4.1 Shipping Methods

We offer:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: Orders over £50 via EMS (15-25 business days after dispatch)

4.2 Delivery Areas

We ship worldwide except to some Asian countries and remote locations. Contact us if unsure about delivery to your region.

4.3 Import Duties

International customers are responsible for any customs fees or import taxes. We cannot predict these charges.

5. Returns and Refunds

5.1 Return Eligibility

We accept returns within 15 days of delivery for:

• Unused products in original packaging
• Items with all protective materials (knife guards, cases)
• Accompanied by proof of purchase

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

• Used sharpening tools
• Personalized Makie Art Rainbow sets
• Opened knife care products

5.3 Return Process

Contact us at [email protected] to initiate returns. Return shipping is at customer’s expense unless due to our error.

5.4 Refund Timeline

Refunds are processed within 3-5 business days of receiving returned items, plus 3-10 days for bank processing.

6. Liability and Disputes

6.1 Product Liability

While our products are crafted to the highest standards, Knife Sales Store is not liable for:

• Improper use of blades or sharpening tools
• Consequential damages from product use
• Shipping delays beyond our control

6.2 Dispute Resolution

We aim to resolve any issues amicably. If unresolved, disputes will be handled under UK law in Winchester courts.

7. Privacy and Data Protection

Your personal data is handled according to our Privacy Policy, available on our website. We never share payment details with third parties.

8. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of new terms.

9. Contact Information

Knife Sales Store
47 Easton Ln, Winchester, GB CH6F 7ZN
Email: [email protected]